Privacy Policy

At Botfolio, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, website, and AI-powered tools.

1. Information We Collect

• Account Data: When you register or subscribe, we collect your name, email, and login credentials to manage your account securely.
• Technical Data: Browser type, IP address, device identifiers, and interaction logs to ensure proper functionality and performance.
• AI Inputs: Any text or file you submit for AI processing is used only to generate results and not stored permanently unless required for service continuity.
• Cookies and Analytics: We use cookies and analytics tools (Google Analytics 4 and Microsoft Clarity) to understand how our site is used, with your consent where required.

2. How We Use Your Information

• Operate, maintain, and improve our platform and AI services.
• Authenticate users and manage secure access to features.
• Provide customer support and respond to inquiries.
• Enhance algorithms and user experience through aggregated insights.
• Send updates, marketing emails, and new feature announcements — only if you have opted in.

3. Data Sharing and Service Providers

We never sell or trade your data. We may share limited information with carefully selected service partners who help us deliver Botfolio’s core functionality:

• Hosting and Infrastructure: To maintain uptime and reliability.
• Analytics Providers: Google Analytics 4 and Microsoft Clarity for product insights.
• Payment Processor: LemonSqueezy handles all payment transactions securely. We never store credit card details.
• Email Delivery: Services used to send transactional and update emails.

Each provider operates under a strict data processing agreement and only accesses data as necessary to perform their role.

4. Data Security

We use encryption, firewalls, and access controls to protect your information from unauthorized access or misuse. All data is transmitted securely using modern encryption standards, and only authorized personnel can access stored data.

5. Data Retention

We retain data only as long as necessary for legitimate business or legal purposes. Once data is no longer required, it is permanently deleted or anonymized. You can request deletion of your account and associated data at any time.

6. International Data Transfers

We may transfer data across borders to servers located in the United States or other countries where our partners operate. These transfers comply with applicable privacy regulations and include safeguards such as Standard Contractual Clauses.

7. Data Breach Response

In the unlikely event of a data breach, Botfolio will notify affected users promptly and report to relevant data protection authorities as required by law.

8. Your Privacy Rights

• Access and obtain a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent or object to processing at any time.
• Manage cookies via our cookie settings banner.

Botfolio is intended for users aged 13 and older. We do not knowingly collect personal data from children. If a child’s data is discovered in our systems, it will be deleted immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new features or regulatory requirements. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us at contact@botfolio.co.uk.